Knowledge Areas

• Identification of required performance outcomes or changes
• Definition of the target audience
• Stakeholder objectives, organisational culture, audience needs and special needs
• Job analysis, task analysis and gap-analysis techniques
• Trainee diversity, including cultural, geographic, individual, organisational, generational, gender and disability-accommodation considerations

Applied Skills

• Analyse training criteria, prerequisites and delivery strategies for the audience and environment
• Evaluate job descriptions, required knowledge and performance
• Evaluate existing training
• Assess resources and determine whether training is necessary
• Perform a gap analysis
• Verify training topics required by organisational policy or regulation
• Verify the knowledge, skills and abilities required for the jobs under review
• Develop and perform a task analysis of work performed

Knowledge Areas

• Adult-learning strategies, including collaborative, dynamic, interactive and experiential learning
• Instructional systems design approaches, including ADDIE, SAT, SAM and Agile methods
• Minimum training requirements under applicable regulatory, consensus and performance standards
• Learning-objective hierarchy, including Bloom’s taxonomy
• Techniques for determining the target audience’s baseline knowledge
• Resource management
• Cost-benefit analysis, including direct and indirect costs

Applied Skills

• Apply an instructional systems design process
• Establish training goals and learning objectives using appropriate objective formats
• Define expected learning outcomes, including behaviour change, knowledge transfer and skill development
• Prioritise tasks and topics to be trained
• Select appropriate teaching strategies and delivery methods
• Validate the credibility of information
• Build stakeholder consensus around training objectives

Knowledge Areas

• Lesson-plan components, trainee materials, instructor manuals, handouts, job aids and learning activities
• Training-delivery methods, including blended, distributed, electronic, mobile, instructor-led, classroom, computer-based and on-the-job training
• Validation criteria, including references, regulations and consensus standards
• Subject-matter expert requirements, selection, planning and coordination
• Implementation of an instructional-development plan
• Selection of a representative training sample for pilot or beta testing
• Recordkeeping, retention, information security, privacy, storage and recoverability requirements

Applied Skills

• Develop lesson-plan components
• Determine when course development should be outsourced
• Develop checklists for review, comment, consensus and validation
• Analyse pilot-evaluation results and use them to improve course clarity, activities, flow and timing

Knowledge Areas

• Effects of the learning environment on the student experience
• Learning-environment selection and setup for classroom, field and online training
• Scheduling, resources, online deployment, travel, registration, communication and environmental logistics

Applied Skills

• Implement a plan to achieve learning outcomes and objectives
• Adapt instructional delivery to the audience
• Recognise and apply opportunities for collaborative learning
• Manage course time effectively
• Maintain trainee engagement and recognise signs of disengagement
• Create and maintain a recoverable recordkeeping system
• Verify training prerequisites, including licensing, medical fitness, knowledge and regulatory requirements
• Anticipate and respond to technical challenges in online training

Knowledge Areas

• Performance standards, stakeholder expectations, regulatory requirements, procedures and guidelines
• Assessment tools, including tests, activities, observations, surveys and before-and-after comparisons

Applied Skills

• Relate relevant standards and specifications to assessment criteria
• Implement assessment tools, including test questions and skills checklists
• Align assessments with learning objectives and outcomes
• Retrain or retest trainees when appropriate
• Document and report behaviour changes

Knowledge Areas

• Course-evaluation techniques, including the Kirkpatrick Evaluation Model
• Feedback methods, including surveys
• Post-course behaviour-evaluation techniques
• Data collection and analysis

Applied Skills

• Develop and administer course-evaluation instruments
• Evaluate course outcomes through objectives, workplace observations, audits and performance reports
• Use evaluation results to recommend and implement improvements
• Prepare training reports